Buyers evaluate businesses on five criteria. Miss one and the valuation drops. Miss two or more and many buyers walk away entirely.
1. Revenue predictability. Can the buyer project next year's revenue based on current data? Recurring revenue, long-term contracts, and a healthy pipeline score high. Revenue that depends on the founder closing every deal scores low.
2. Founder dependency. What happens when the founder steps out? If the answer is "everything slows down," the business is worth less. Buyers discount founder-dependent businesses because they're buying a liability, not an asset.
3. Documented systems. Are the key processes (SOPs) written down, tested, and running? A business with documented systems can be transferred. A business where everything lives in the founder's head can't.
4. Team capability. Can the team operate without the founder? Do they know their roles, own their numbers, and make decisions independently? A capable team increases the multiple. A dependent team decreases it.
5. Growth trajectory. Is the business growing, flat, or declining? Buyers pay premiums for businesses on an upward curve because they're buying future revenue, not just current revenue.