February 13, 2024
Marketing can feel like a black box, and many owners are unsure whether they have what they need for their business to succeed.
The Marketing Maturity Framework is a strategic tool that aids businesses in assessing the effectiveness and maturity of their marketing practices.
Knowing where you are in the journey lets you know what you need to move forward. This guide will outline the phases of marketing maturity.
The existential phase is where everyone begins. It’s the foundation of what we bring to market.
Starting a business comes with unique challenges. A lot of money is saved by starting with clarity. But without it, you’re rudderless.
Understanding the existential stage is crucial and includes elements like:
You can graduate from this stage when you have a solution statement that captures all these elements for each offering.
Learn more about the existential phase on marketing maturity.
Let's validate our ideas by engaging with actual market members.
In the Discovery Phase, we move beyond the theoretical underpinnings of our product or service to truly understand the pulse of the market. Here are the essentials of this phase
Don’t skimp on the discovery phase, as it will set the foundation for everything that follows in your marketing strategy. You can only move forward when you have obtained a level of validation that aligns with your risk tolerance.
In the business world, market adoption is a crucial stage companies must go through to succeed. It’s also where most businesses are currently stuck.
You're taking everything from the previous two phases and placing them into a live format for mainstream adoption.
The essential elements of the adoption phase include:
When you hit this milestone, it means you have won your position in the market and have a solid foundation on which to build.
Sustainability has become an increasingly crucial concept in today's fast-paced and ever-changing business environment. For your business to survive and become sustainable, you must take the essential steps below.
When you’ve stacked enough cycles in the growth spiral, you become a sustainable business.
Learn more about the sustainability phase on marketing maturity.
For founders and visionaries, navigating the scalability phase is a conscious decision to own a market. It is a transitory stage from Sustainability toward Saturation.
In order to scale, you must prioritize these essentials.
The scalability phase is pivotal in the journey towards market dominance. It calls for deliberate actions and calculated risks, an unyielding investment in people, and a tireless pursuit of scaling without losing identity.
You graduate from scalability when you can prove you met your goal for market dominance.
Learn more about the scalability phase on marketing maturity.
Now, you are in the position of owning the market. So you have a big target on your back.
To stay at the top, you must focus on the essentials:
Why will we matter 100 years from now? Saturation involves future-proofing your existential position.
Learn more about the saturation phase on marketing maturity.
The events can happen in any phase of the Maturity Model but become more common during the Saturation phase. These events include
The purpose of the event is to protect the integrity of everything you’ve built. It’s interrupting your regularly scheduled programming. So now the priorities shift or change to weather the event and then move forward.
Navigating through the complexities of the Maturity Model is a dynamic process that requires foresight, adaptability, and strategic planning.
From laying the groundwork in the adoption phase to demonstrating tenacity in the sustainability phase, all the way to achieving market leadership in the scaling and saturation phases, business leaders must remain vigilant and proactive.
The journey is punctuated by various Events that test organizational resilience and require nimble responses. Ultimately, the goal is not just to survive but to thrive and leave a lasting impact—a legacy that resonates for generations.
By mastering each of these phases and thoughtfully engaging with each Event, businesses can aim to weave enduring success into the fabric of their enterprise.
The Existential Stage is the initial phase of starting a business. It involves establishing a clear, validated idea that will serve as the foundation for your venture.
Founder's Best Friend helps you gain confidence in your business idea by assisting you in defining your deliverables and their unique edge, thereby providing you with a clear direction for your venture.
A clear business idea can save you money and time by preventing you from building something without a solid foundation. It also reduces anxiety and prevents progress from stalling.
Founder's Best Friend offers a guide titled "Navigating the Existential Stage of Business: A Guide for Startups" to help you better understand this phase of business.
The Discovery stage is the initial phase of validating your business idea with the market. It ensures that your offerings address the core needs of your target audience.
Guaranteed Outcome refers to your confidence in consistently delivering the outcome of your impact, benefit, and value. It's the promise you give your customers that you'll deliver or offer a refund.
Understanding the impact, benefit, and value of your offering allows you to create a Guaranteed Outcome that delivers consistently. It helps you identify what your customers truly value and how your product or service can meet those needs.
You graduate from the Discovery stage when you achieve a level of validation that meets and exceeds your risk tolerance. You should clearly understand your critical path, guaranteed outcome, and 1st success metric. Passing this threshold means you've gained enough confidence in your solution to move to the next stage of your business.
Market Adoption is the process by which a new product or service is accepted by the market. It's crucial for businesses as it can determine the success and longevity of their products or services.
A compelling narrative is a powerful story that engages your audience and encourages them to take action. It effectively communicates your business message and helps guide customers through their journey with your business.
The 1st economic milestone is a financial goal that indicates your business's profitability and success in the market. It's calculated by combining the cost of goods sold, overhead, and profitability goals for the next 12 months.
Sustainability in business refers to a company's ability to manage its operations and growth effectively over the long term, ensuring its survival and success.
"Turn-Key GO" refers to developing systems and processes that are easily replicable and ensure your business continues to operate effectively, even if key people leave. It is crucial for business continuity and sustainability.
Essential factors include establishing an engaged community, maximizing ROI through research and optimization, developing turn-key systems and processes, and creating a growth spiral with integrity.
The scalability phase is a stage in business growth in which a company consciously decides to own a market, transitioning from sustainability to saturation. It involves more than organic growth to become a market leader.
As you aim to deliver value at a much larger volume, you need exceptional employees to support the operation. Thus, effective recruitment and employee retention become essential to success in the scalability phase.
You graduate from the scalability phase when you can prove you've met your goal for market dominance. This typically involves surpassing a certain threshold in market penetration and winning the volume game in your industry.
Market domination is achieved when your business sets the tone, dictates trends, and becomes the obvious choice for customers. Measuring market dominance by volume (delivering more than anyone else in your space) is a reliable metric.
The Saturation Stage in business is when a company has conquered a significant market share. It's a point where the customer base is entrenched, brand loyalty is buoyant, and entry for new ventures is challenging.
A business can expand its audience by finding market adjacencies where its brand can organically grow without losing its identity. It involves strategic delineation to avoid diluting the brand essence or under-reaching and risk threats from competitors.
Existential Stewardship refers to the ability of a business to articulate a vision that transcends generations and resonates with cultural ethos. It's about fostering a more profound purpose beyond profit margins and bottom lines.
Critical business events are significant occurrences in a business lifecycle that can drastically alter its future. They can be planned, like an IPO or leadership transition, or unplanned, like a market flux or global crisis.
The 'adapt or die' paradox underscores the importance of flexibility and adaptability in business. Whether facing a planned or unplanned event, companies need to adjust their strategies to survive and thrive in ever-changing environments.
Business events range from planned acts of volition like IPOs and leadership transitions, fortuitous turns such as a competitor's mistake boosting your market profile, to undesirable stutters like regulatory shifts or PR crises.